Menu Close

Background

Professional Experience

Cohesity – Field Technical Director – Northeast

November 2020 – Present

• Drove technical sales initiatives for new products, service offerings, and alliance partnerships
• Engaged as an SME in areas such as cyber resilience and disaster recovery strategy
• Collaborated with Cohesity Product Management to guide product decisions via field feedback
• Responsible for strategic engagement with VP and CxO level staff across regional customer base
• Creation of technical collateral such as whitepapers and presentations for internal and external audiences
• Creation of lab environments for testing, training, or customer facing demo purposes
• Responsible for technical mentoring and guidance of a team of Systems Engineers

Cohesity – Senior Systems Engineer – East Majors

Jul 2019 – Nov 2020

• Lead the technical response to RFIs and RFPs for strategic financial accounts.
• Responsible for the successful planning, execution, and documentation of large scale POCs.
• Held speaking engagements at Cohesity SKO, SE Tech Summit, and various partner events.
• Involved in creating competitive content for the wider Cohesity SE and technical community.
• Assisted with SE process refinement, such as standardizing POC test criteria.
• Became a trusted technical resource engaged by other SEs in their opportunities.
• Mentored new SEs during their onboarding process.

Cohesity – Systems EngineerEnterprise

Jun 2018 – July 2019

• Worked in a pre-sales Systems Engineering role with midsize and enterprise accounts.
• Built a technical relationship with key stakeholders within the customer’s organization.
• Positioned Cohesity secondary storage and data protection solutions with prospects.
• Sized Cohesity environments from a hardware and software perspective.
• Created and presented technical proposals for Cohesity solutions.
• Lead POC installations, post install configurations, and production deployments.
• Provided ongoing post-sales advisory support for assigned accounts.

Commvault – Systems Engineer – Enterprise

Jul 2016 – Jun 2018

• Worked in a pre-sales Systems Engineering role with Philadelphia metro Enterprise Accounts.
• Built a technical relationship with key stakeholders within the customer’s organization.
• Presented the latest Commvault technologies to customers, partners, and internal resources.
• Performed requirements analysis for new backup and DR projects.
• Sized Commvault environments from a hardware, software, and license perspective.
• Coordinated with post-sales resources such as implementation engineers to ensure deployment success.
• Provided long term monitoring and support of customers’ CommCell environments.

Commvault – Senior Customer Support Engineer

Sept 2014 – Jul 2016

• Served as an escalation point for complex and challenging issues escalated from Tier I
• Provided both technical and interpersonal assistance communicating with difficult customers
• Experienced working in critical, time sensitive, high pressure recovery situations
• Coordinated with developers and product managers to document, reproduce, and resolve customer issues
• Acted as a dedicated mentor to new Tier I support engineers
• Served as a technical reference for Media Management issues throughout support
• Created and delivered training content for peers within the support engineer community

Commvault – Customer Support Engineer

April 2012 – Sept 2014

• Analyzed and reconfigured the Simpana Data Management platform to resolve customer issues
• Performed troubleshooting of a variety of enterprise grade SAN and NAS architectures
• Experienced with NetApp, EMC, Data Domain, ExaGrid, and Quantum storage platforms
• Experienced in data deduplication, archiving, compliance search, and replication
• Conducted performance optimization for optimal backup and replication throughput
• Experienced working with senior engineering to document issue escalations

Winfield School District – Systems Administrator

Aug 2008 – April 2012

• Administered Windows Server 2008 Domain
• Configured Active Directory Group Policies
• Set up Exchange Server 2007 Messaging Environment
• Managed Desktop and Laptop Clients
• Managed SonicWall Firewall Appliances

Academic Background

Drexel University – Philadelphia, PA

Master of Science in Information Systems, 2015

Drexel University – Philadelphia, PA

Bachelor of Science in Information Systems – 2010

Christian Brothers Academy – Lincroft, NJ

High School Diploma – 2005